A lovely bit of feedback!

There is nothing quite like receiving a card or a letter these days – there is still something so much more personal about handwritten notes, than an email – especially when it contains some great feedback!

We received this letter a few weeks back and the only reason for not posting (technically) it sooner, was that we wanted to write to the author to ask permission to use it… so what did we do? We sent them an email…There is just no stopping the flow of process – nor should we – but I can’t help but feel the difference between the two types of media, even if for speed it was more valid to use email. However – I digress and snail versus email is definitely a discussion for another day – either way, we were happily given permission to share so here it is…

Dear Viv,

I am enclosing the voucher for our booking for the next storytelling weekend, next year – I enjoyed the storytelling weekend so much, it was the 4th time I had come and I can’t wait for the next one. The events are very well organised and so much is fitted in, the tutors are excellent!

I am always sorry when it is time to leave, Halsway Manor is a beautiful place and all the staff make you so welcome. The meals are marvellous and I would like to thank everyone concerned for making it so special.

Best wishes

Valerie Marchant

So – there we have it! Another satisfied customer! It puts such smiles on all our faces and is so fabulous for morale when people write and tell us how much they enjoy coming to Halsway – it makes all the hard work so worthwhile. So, many thanks to Valerie for putting pen to paper and letting us share (in) her appreciation! Halsway is a wonderful place, but it wouldn’t be the same without all the wonderful people that come to visit.

Here’s to more special moments, special events and special people at Halsway Manor.

Don’t forget that if you would like to give us feedback, positive or otherwise, please do write to Paul James, CEO@halswaymanor.org.uk

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